This notice was last updated on September 30, 2022

This Privacy Statement (“Statement”) serves to describe how we, SeqCoast Genomics LLC (“SeqCoast”, “we”, “us”, “our”), collect, use, and transfer information about you, through our website


Information Collection and Use

Information from visitors to our Website (“site”) is collected from both active submissions and passive browsing sessions.  We will not share or sell the information collected with any third party in any way other than as set out in this Statement.


Information you provide to us voluntarily

For some of the services that we provide through our website we will ask you to register via an on-line registration form.  In these cases, we may ask for both individual and company user information.  For example, you may be asked to provide your name, organization, address, email address, phone number, fax number, a user identification and password.  You may also elect to obtain products or services through our website and you will be asked to provide information necessary to proceed with the transaction, such as shipping addresses and payment procedures.

In all the above cases, you will know what data is collected because you will actively submit it for the purpose described at the point of collection. We discourage the sending of sensitive information (such as your ethnicity or any health details) and any such information sent to us is sent at your own risk.


Information collected automatically

We also collect information that you passively submit during your use and navigation of the website.  Information collected in this manner includes the URL of the site you came from, the browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, the amount of time you spend on the Website, transactions conducted on the Website and other “clickstream” data.

If you use our mobile application, then we also collect your device information, unique device identifiers, mobile phone number and geolocation data. This data is collected automatically as part of the standard operation of the website and is used to assist us in our marketing efforts and in improving our on-line services.

We also use cookies, which are data files that a web site writes to your hard drive, when you visit the site.  Cookies can collect and file information such as the pages viewed on website that you have visited.  It cannot read data off your hard drive.  Cookies can provide the benefit of preventing you from having to enter redundant and duplicate data at various areas of our site.  They also help us to better understand how our site is used and to improve our service.  We can only read cookies from our Website.  If you decide to disable cookies in your browser, you can still obtain access to most of our Website. For more information, please see our Cookie Policy.

Our website does not currently respond to ‘do not track’ signals in web browsers. Additionally, our website is not structured to attract users under the age of 18.


Sharing of Information

We will not disclose your personal information to third parties except:

  1. with your consent;
  2. to our affiliates and service providers to fulfill services or order requests, or otherwise to fulfill a contractual obligation to you including, but not limited to, providing customer service, sending marketing communications about our products, services, and offers, and performing technological maintenance
  3. as required by applicable law;
  4. if required by court order or subpoena;
  5. to public authorities to protect you, us, or third parties from harm; or
  6. to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of SeqCoast’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding.


Legal basis for processing personal information (EEA visitors only)

If you are a visitor located in the European Economic Area (“EEA”), SeqCoast is the data controller of your personal information.

Our legal basis for collecting and using the personal information described in this Statement will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

If you have any questions or want further information in relation to our legal basis for processing, please contact us using the details at the end of this Statement.


Transfers of Information

SeqCoast hosts and stores personal information in databases in locations throughout the world, but primarily in the United States.  SeqCoast also hosts personal information through vendor platforms hosted on an internet cloud. This means that personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws which are different to the laws of your country and, in some cases may not be as protective.

However, SeqCoast has taken appropriate safeguards to ensure that adequate protection is provided to such data where legally mandated. SeqCoast has executed EU Standard Contractual Clauses to transfer personal information from the European Economic Area.

In addition, third-parties receiving such information will be required to sign processing agreements and/or confidentiality agreements whereby they will commit to only process the personal information received consistent with the contracted purposes and shall be required to apply appropriate technical and organizational safeguards, including implementing appropriate safeguards where they are processing personal data from the EEA in accordance with European Union data protection laws.

Our EU Standard Contractual Clauses and further details on such clauses can be provided upon request.


Information Protection and Security

SeqCoast ensures that commercially reasonable technical, organizational, physical, and administrative measures are in place to protect any information you provide to us from unauthorized access, loss or misuse. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Nevertheless, please recognize that despite the precautions that we take no computer system or transmission of information can ever be completely secure or error-free.

Please also note that SeqCoast’s Website may contain links to websites outside of SeqCoast.  Linked websites are not under our control or endorsed by us and we recommend that you review the privacy policies of the such websites before using them.


Data Protection rights

You may access, correct, or update your information by accessing your accounts or profiles on our Website.  You may at any time request access to a summary of the information we hold about you by contacting us at

If you are a visitor from the EEA you have the following data protection rights:

  • If you wish to access, correct, update or request the deletion of your personal information you can do so at any time.
  • You can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request the portability of your personal information.
  • If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information.

If you wish to exercise any of these rights or want further information, please contact us using the details at the end of this Statement.

If you are a resident of California you have the following data protection rights:

  • If you wish to access of your personal information you can do so at any time. Once we receive your request, we will disclose to you the information requested, including:
    • The categories of personal information collected.
    • The categories of sources of such information.
    • The purposes for which we collected the personal information.
    • The categories of personal information that we have disclosed for a business purpose.
    • Information about any sales of your personal information.
  • If you wish to delete your personal information you can do so at any time.
  • You can request portability of your personal information.
  • You have the right to not receive discriminatory treatment for exercising your rights, and we will not discriminate against you for exercising any of your rights.

If you wish to exercise any of these rights or want further information, please contact us using the details at the end of this Statement.



SeqCoast retains personal information we collect from you where we have an ongoing legitimate business need to do so, (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements) in line with our retention policy. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


Changes to Our Privacy Statement

We may update this Privacy Statement from time to time in response to changing legal, technical, or business developments. When we update our Privacy Statement, we will take appropriate measures to inform you, consistent with the significant of the changes we make. We will obtain your consent to any material changes to this Privacy Statement if and where this is required by applicable data protection laws.

You can see when this Privacy Statement was last updated by checking the “last updated” date displayed at the top of this Statement.


Email Privacy

When you communicate with us over email, we process your data for communication purposes, and we store this data in our systems.  If you are in the EEA, the controller of your personal data will be outlined in the signature of the email sender and the legal basis for processing your data will depend on the context of the communication.   Your data is processed in order to communicate with you, provide you with information about our products and company or to process your inquiry and respond to your requests.

You have the right to object to the processing at any time for reasons arising out of your situation. We will then no longer process your personal data, unless there are demonstrably compelling grounds for processing, which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of asserting, exercising or defending legal claims.

Any email communication based on a contract will be deleted as it is no longer needed for the performance of the contract or as soon as the contract is terminated, and legal retention periods have expired.

Our company is part of an international group of companies in which responsibilities exist across departments, companies, and national borders.  For this reason, we may transfer personal information across borders.  This only happens if appropriate safeguards are in place (see above Transfers of Information).


Contact us

If you have any questions or concerns about our use of your personal information, please contact us using the following details: